We are so confident in our products that we are backing them with a 30 day "Comfort Guarantee". Ride with any of our "Comfort Guarantee" items for 30 days and if you are not completely satisfied that they provide you with a comfort level to your liking you can return them for a refund!
How does it work? If you buy any of our "Comfort Guarantee" handlebars, seats, or windshields and you don't think they give you the comfort level you are looking for, we give you 30 days from the date they arrive to you to send them back to us. (The delivered date is based off the tracking number) The key difference is you can send them back having used them. As soon as we get them back, we'll refund your payment within 10 days for the full purchase price you paid. We don't however refund any handling or shipping charges. You must contact us within 30 days from the date the item arrived to you at 330-856-6924 to get a (RGA) Return Goods Authorization form. You can only use this guarantee once. The Comfort Guarantee only applies to qualifying s products offered on the Witchdoctors web site. Qualifying products are marked with the "Comfort Guarantee" label.
Where's the catch? There honestly isn't one. The only thing you need to do is make sure you send them back to us in new condition. The item must not be altered in any way from its original form. There must be no cuts, scraps, scuffs, rips, scratches or bends. All items must be in their original packaging.
What about your regular return policy? This is an addition to our current returns policy which charges a restocking fee. There is no restocking fee with our Comfort Guarantee items.
Its past 30 days... help! We cover you under our standard returns policy on all faulty goods. To receive the "Comfort Guarantee" items must be sent back before the 30 days. No exceptions.
Who pays for the postage? If you return your item to us under the "Comfort Guarantee", then you will need to pay the postage back to us. Please ensure that you obtain proof of postage and a tracking number for any parcel you return to Witchdoctors as we cannot be liable for any items that go missing. Any items returned COD will be rejected.
Does this guarantee only cover Witchdoctor’s Brand? No. We offer this guarantee on any other brand that is eligible for the Witchdoctor’s "Comfort Guarantee" We love our other brands and work with only the top rated vendors in the Victory market. We know how difficult it can be to get the right level of comfort so we are on a mission to spread the Witchdoctor’s message as far and wide as we can. We hope that this extra guarantee will convince a few more people to try Witchdoctors first.